FAQs

How long will it take to receive my Cutting Board?

All of our cutting boards are handmade and we rarely have any in stock. The amount of time it takes for us to make a board is between 5-10 business days. If this is a gift and you need it by a certain date we ask that you contact us to see what we can do. 

Can I pick up my board if I don't want to pay for shipping?

Yes! When you check out the option to pick up will become available.

Do you provide cutting board care instructions?

YES! We provide these instructions with every purchase of a Deer Park Woodwork Cutting Board.

How To Care For Your Board: 
Below are the Do’s and Dont’s for the proper care and maintenance of your new Deer Park Woodwork board. By following these basic guidelines you will ensure the board’s longevity, giving you years of use and enjoyment! 
 
Do’s: 
- Clean board with soap and warm water 
 -Dry immediately with a towel 
 -Air dry standing up or raised on a rack to permit airflow

 Dont’s: 
- Never put the board in the dishwasher 
- Dunk or let the board stand in water 
- Never use bleach 
- Never lay flat to dry 
-Never place or rest hot things on the board like pots or pans that may burn or discolour the wood 

More Tips: We recommend a polish with food safe mineral oil or wax and a soft cloth every once and while to keep the wood from dehydrating. In use over time, your knives will mark your board. To make them disappear, a light sand with 220 grit or more sandpaper is all that is needed.    


Can I add rubber feet to my board?

We will add Four Rubber Stopper Feet to any board if requested and for FREE! If you don't see the option to add feet, please leave a message for us on the "Cart" page under "Seller Instructions" to ADD FEET. 

Can I order a different size?

We love doing custom orders! Just reach out to us using the contact us form and tell us what size and thickness you would like and we can provide a quote.

Do you offer Laser Engraving?

Yes! In the drop down menu "Board Styles" choose "Laser Engraving". Simply drop the file you would like to be engraved and select "upload". If you need help designing something we would be happy to assist.

Who do you use to ship within Canada?

We use Canada Post to ship all of our products. 

Do you use Paypal?

Yes! You will be able to checkout using Paypal.

What if I'm not happy with my Cutting Board?

We understand that sometimes these things happen. We will accept returns of new and unused products within 10 days from the date you received your order. Once the order is received we will issue a full refund. 

Didn’t find an answers to your questions?

Get in touch with us for details on additional services and custom work pricing