Return Policy

Return & Exchange Policy

At Deer Park Woodwork, we take pride in the quality and craftsmanship of every piece we create. While we do not offer refunds, we are happy to provide exchanges under the following conditions:

Order Cancellations

Orders may be cancelled within 24 hours of being placed. After this window, production may begin, and we’re unable to make changes or cancellations.

Eligibility for Exchange
    •    Exchanges are accepted within 10 days of delivery.
    •    Items must be returned in original, unused condition and in their original packaging.
    •    Customers are responsible for all return shipping costs.

Final Sale Items

The following items are final sale and not eligible for exchange:
    •    Sale items
    •    Custom Cutting Boards + Butcher Blocks
    •    Products with laser engravings

International Shipping

We proudly ship internationally. Please note that Deer Park Woodwork is not responsible for any customs duties, taxes, or fees applied to your order.
All charges imposed during or after shipping—including tariffs, taxes, and other customs fees—are the sole responsibility of the customer.

If you have any questions or need help with an exchange or shipping inquiry, please don’t hesitate to reach out — we’re here to help!